Privacy Statement

The Institute is committed to protecting the privacy and confidentiality of personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Institute's Privacy Management Policy and Procedures. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information as part of our operations as a higher education provider.

Collection of Personal Information

We collect personal information necessary for us to deliver educational services and comply with regulatory requirements. The types of information we may collect include, but are not limited to:

• Name, date of birth, and contact details
• Academic history and qualifications
• Financial and payment information
• Health information (where applicable)
• Visa and immigration details (for international students)
• Any other information required for enrolment or participation in the Institute's courses

Use and Disclosure of Personal Information

The personal information we collect is used for the following purposes:

• Managing enrolments and student records
• Providing educational services and support
• Complying with legal and regulatory obligations
• Facilitating payments and financial transactions
• Ensuring student health, safety and wellbeing and compliance with health and safety regulations
• Conducting feedback surveys and course improvements

We may disclose your personal information to:

• Government agencies such as reporting to the Tertiary Education Quality and Standards Agency (TEQSA) and the Department of Home Affairs (DHA) as applicable
• External service providers who assist us with our operations (e.g., IT service providers, payment processors)
• Employers and industry networks providers
• Law enforcement agencies when required under law

Protection of Personal Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes implementing appropriate security measures to prevent unauthorised access for both physical and electronic data storage.

Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if necessary. Written requests to access, obtain a copy of, or correct personal information held by the Institute should be directed to the Institute's Privacy Officer by emailing the contact details provided below.

Privacy Complaints

Individuals wishing to file a complaint concerning their privacy are encouraged to notify the Institute as per the Complaints and Appeals Policy and Procedures.

Privacy Contacts

For any enquiries regarding this Privacy Statement or to make a complaint please contact the Privacy Officer:

This Privacy Statement may be updated periodically to reflect changes in legal requirements or the operations of the Institute. Please review this statement regularly for any updates.